FAQ
Copyright 2010 Yx Wireless. All rights reserved.
USER´S MANUAL
• Can a SIM CARD from any company be installed?
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Yes, as long as it has an activated plan (pre-pay or contract).
• Why am I getting a busy signal?
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Verify that the SIM card has been activated. Make sure that the SIM card is working properly by trying it in a cellular phone. Enter your PIN or PUK if necessary.
• My device cuts in and out and sometimes restarts itself. What is causing this?
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Check the antenna signal strength. Go to a location where the device gets a better reception signal. If the problem persists, ask your sales representative for a more sensitive antenna.
• If I want to obtain a higher quality signal, what kind of accessory or antenna should I buy?
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You can verify the best signal available with menu 56 of the DTMF programming.
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If you require a higher signal, ask your sales representative for a more sensitive antenna.
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•The device is forwarding calls and I have already returned controls to the default
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settings. What should I do now?
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Call forwarding is performed by the network and must be deactivated by dialing **2.
• My device is not registering calls. What is causing this?
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Check to make sure the antenna is positioned properly and in good condition. If the problem persists, restart the device and return the controls to the default settings by dialing #*# <password> 08
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